How to be objective while maintaining empathy

This UXDiscuss will look at How to be objective while maintaining empathy. Finding the balance between empathy and maintaining objectivite can be very challenging. Things like emotion, confidence and knowledge can be helpful or a huge burden, especially when deciding the right direction to take a project. As a UX professional, how do you maintain your objectivity while diving into the User’s thoughts and feelings?

The #uxdiscuss event will be held on 7th April 2016 (7/04/2016) at 1pm UK time (8am Eastern US).

The questions we will be discussing are:

  1. What difficulties have you had balancing empathy and objectivity?
  2. What techniques or resources do you employ to maintain the balance?
  3. Can you name any good examples of a good balance being achieved?

The questions will be posted to Twitter via @uxdiscuss using the hashtag #uxdiscuss and all you have to do is join in.

We look forward to seeing you then!